Refund Policy

Effective September 12, 2026

Platform subscription

You can cancel your StoreForge platform subscription (Solo/Growth/Pro) at any time from your billing settings — access continues until the end of your current billing period, and you will not be charged again after that.

We offer a 14-day money-back guarantee on your first payment: email support@eliteagenticsolutions.com within 14 days of your first charge and we will refund it in full, no questions asked.

Your storefront's own sales

StoreForge is a platform, not the merchant of record for what you sell. A refund for a purchase made in your store is between you and your customer, processed through your own connected Stripe account — StoreForge does not hold or refund that money.

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2010 El Camino Real #2000, Santa Clara, CA 95050